Privacy Notice

1. Introduction

This Privacy Notice explains how Octave Resolution Group Limited ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website www.octaveresolution.group, interact with our services, or engage with our subsidiary companies. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are (Data Controller)

Octave Resolution Group Limited acts as the data controller for the personal data collected on this website and for general business management purposes. Where you engage directly with one of our subsidiary companies (e.g., Equisure Direct, Greeny Assets SPV, Octave Contract Services) for specific services, that subsidiary will act as a separate data controller for the personal data processed in relation to those services. We are registered with the Information Commissioner's Office (ICO).

3. Data We Collect

We may collect and process the following types of personal data:

• •Contact Data: Name, email address, telephone number, postal address.
• •Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• •Usage Data: Information about how you use our website and services.
• •Communication Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Data

We collect data through:

• •Direct Interactions: When you fill in forms on our website, correspond with us by post, phone, email, or otherwise.
• •Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.

5. How We Use Your Data (Purpose of Processing)

We use your personal data for the following purposes:

• •To Provide and Manage Services: To respond to your enquiries, provide information about our group and subsidiary services, and facilitate your engagement with our administrative support and business process management offerings.
• •Business Operations: For internal administrative and business management purposes, including record keeping, analysis, and reporting.
• •Website Improvement: To improve our website, products/services, marketing, customer relationships, and experiences.
• •Compliance: To comply with legal and regulatory obligations.

6. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• •Where we need to perform the contract we are about to enter into or have entered into with you.
• •Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• •Where we need to comply with a legal or regulatory obligation.

7. Data Sharing

We may share your personal data with:

• •Our Subsidiary Companies: For the purpose of providing the administrative services you have requested or for internal business management. Each subsidiary will handle your data according to its own privacy policy and terms of service.
• •Service Providers: Third-party service providers who perform services on our behalf (e.g., IT and system administration services, marketing services).
• •Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• •Regulators and Other Authorities: Where we are legally required to do so.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

We do not routinely transfer your personal data outside the UK or European Economic Area (EEA). If such transfers become necessary, we will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission or ensuring the recipient country has been deemed to provide an adequate level of protection for personal data.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• •Request access to your personal data.
• •Request correction of your personal data.
• •Request erasure of your personal data.
• •Object to processing of your personal data.
• •Request restriction of processing your personal data.
• •Request transfer of your personal data.
• •Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

12. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us at: